You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Apple breach calls

Hi! I just updated my phone and I’ve gotten 4 calls that’s a recording saying Apple believes my iCloud was breached and to contact you immediately? Is this a scam?

Thanks-

iPhone 11 Pro Max, iOS 13

Posted on Jul 24, 2020 9:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2020 9:55 AM

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is rarely the number actually originating the call. The number is usually spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 24, 2020 9:55 AM in response to Alisa K. Kok

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is rarely the number actually originating the call. The number is usually spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

iCloud Apple breach calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.