📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a folder with question mark icon?

My mac book is not booting up. It is showing a folder icon with question mark

MacBook Pro Retina

Posted on Jul 24, 2020 10:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2020 10:22 AM

Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk.


(182573)

3 replies

I have a folder with question mark icon?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.