You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If I remove an old phone that my contacts, how do i keep them on my new phone without losing them? I started deleting some numbers off the old phone and it was deleting numbers off the new phone

I'm trying to turn in an old phone to get credit towards my new phone and I want the old one clean, but when i started deleting contacts it was deleting off the new phone. How do I keep that from happening?

iPhone 7, iOS 12

Posted on Jul 24, 2020 1:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2020 1:35 PM

You are syncing your contacts via iCloud. There is no reason to manually delete anything on the phone. Go through these steps to erase it.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

1 reply

If I remove an old phone that my contacts, how do i keep them on my new phone without losing them? I started deleting some numbers off the old phone and it was deleting numbers off the new phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.