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I have bought more storage but my phone won’t back up.

I have purchased storage for my IPhone but my Photos won’t back up.

iPhone 6, iOS 10

Posted on Jul 24, 2020 5:36 PM

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Question marked as Top-ranking reply

Posted on Jul 25, 2020 2:35 PM

If you're storing photos in iCloud Photos, they're not considered a part of the backup. This is what iCloud backs up - What does iCloud back up? - Apple Support. A couple things you will need to examine are the following -- is the device plugged in and connected to WiFi, and did you purchase enough iCloud storage?

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Question marked as Top-ranking reply

Jul 25, 2020 2:35 PM in response to Tagarcia1934

If you're storing photos in iCloud Photos, they're not considered a part of the backup. This is what iCloud backs up - What does iCloud back up? - Apple Support. A couple things you will need to examine are the following -- is the device plugged in and connected to WiFi, and did you purchase enough iCloud storage?

I have bought more storage but my phone won’t back up.

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