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MacBook Air 2017

just purchased a MacBook Air 2017 & unable to download any apps

MacBook Air 13″, macOS 10.12

Posted on Jul 24, 2020 7:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2020 8:41 PM

Do what is instructed below:


Internet/Network Recovery of El Capitan or Later on a Clean Disk


     If possible, back up your files before proceeding.


  1. Restart the computer. Immediately, at or before the chime, hold down the (Command-Option-Shift-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the target drive (out-dented entry w/type and size) from the side list.
  5. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs, only if installing Mojave or Catalina ) or Mac OS Extended, (Journaled.)
  8. Provide a volume name, usually "Macintosh HD."
  9. Click on the Apply button, then click on the Done button when it activates.
  10. Quit Disk Utility and return to the Utility Menu.
  11. Select Install OS X and click on the Continue button.


This will install the version of macOS that came pre-installed from the factory. Upon restart you will be in the Setup Assistant where you can create your own user account with your username and password. You can also configure iCloud with your Apple ID and password.


You will be able to download apps under your Apple ID. Also, see What to do before you sell, give away, or trade in your Mac and Factory reset of your Mac - Apple Support.

1 reply
Question marked as Top-ranking reply

Jul 24, 2020 8:41 PM in response to FafYd12

Do what is instructed below:


Internet/Network Recovery of El Capitan or Later on a Clean Disk


     If possible, back up your files before proceeding.


  1. Restart the computer. Immediately, at or before the chime, hold down the (Command-Option-Shift-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the target drive (out-dented entry w/type and size) from the side list.
  5. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs, only if installing Mojave or Catalina ) or Mac OS Extended, (Journaled.)
  8. Provide a volume name, usually "Macintosh HD."
  9. Click on the Apply button, then click on the Done button when it activates.
  10. Quit Disk Utility and return to the Utility Menu.
  11. Select Install OS X and click on the Continue button.


This will install the version of macOS that came pre-installed from the factory. Upon restart you will be in the Setup Assistant where you can create your own user account with your username and password. You can also configure iCloud with your Apple ID and password.


You will be able to download apps under your Apple ID. Also, see What to do before you sell, give away, or trade in your Mac and Factory reset of your Mac - Apple Support.

MacBook Air 2017

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