Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I reset my Iphone SE(2016). It asked for passcode, now it is disabled

Issue : Iphone SE is displaying the message - iPhone is disabled. Connect to iTunes. However iTunes does not connect / detect the phone

Details :

  1. I had upgraded my Iphone SE 1st generation to 2nd generation.
  2. After that, I reset the SE(first generation).
  3. However, I did not remove it from the cloud.
  4. I restarted it to set it up as a new phone for my mother.
  5. it asked for passcode, 4 digit. However my passcode was 6 digit.
  6. I tired all possible combinations I had used in the past.
  7. It now displays the message - disabled, connect to itunes.
  8. iTunes does not detect the phone because i had never synced it with itunes in the past.
  9. I have now removed it from my iCloud
  10. I am still unable to use it.
  11. I have tried holding sleep/wake button & home and sleep/wake button and volume down to hard reset. but it is not working.

Please advise what to do!

iPhone SE

Posted on Jul 25, 2020 2:17 AM

Reply
1 reply

I reset my Iphone SE(2016). It asked for passcode, now it is disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.