You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

for what purchase apple itunse store trying to take my mone? I didn’t download any new programs, especially pay

I didn’t download any new programs, didn’t have any new purchase, for what iTunes trying to take 35,99$ from my credit card? Yes, I didn’t pay for two months for storage for 200 GB, but it should be 5,98$ and doesn’t be 35,99$!

iPhone XS, iOS 13

Posted on Jul 25, 2020 9:16 AM

Reply
2 replies

Jul 25, 2020 9:18 AM in response to NotMyYear

, if you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

 

See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904

 

You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient; sometimes you can't get immediate telephone support.

 

You also can use Apple Support Twitter  https://twitter.com/AppleSupport. There may be an hour or so wait.

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. After choosing your country, see the heading Tell us how we can help.

for what purchase apple itunse store trying to take my mone? I didn’t download any new programs, especially pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.