Forgot passcode
i followed the steps that ive read here on the site.
My iphone says connect to itunes
But when i plug in my iphone to my laptop it does not pick it up so that i can restore my iphone please help
iPhone 11, iOS 13
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i followed the steps that ive read here on the site.
My iphone says connect to itunes
But when i plug in my iphone to my laptop it does not pick it up so that i can restore my iphone please help
iPhone 11, iOS 13
It’s important to hold the buttons as it describes when you plug it in, and continue holding them until the computer responds. If it doesn’t respond after a minute or two holding see—>If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
It’s important to hold the buttons as it describes when you plug it in, and continue holding them until the computer responds. If it doesn’t respond after a minute or two holding see—>If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
You followed every step in this exactly: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Did you check out this information?
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Hi lawrence i gotten this far now and it said it cannot restore my phone,it was busy updating the firmware
Yes i tried all that steps but the last step is not happening the laptop is not picking up the iphone when i plug it in so that i cant restore the iphone
You have to wait for that to finish.
It stopped and on the laptop its said cant update your firmware
As the help article says, start over and do it again.
Forgot passcode