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i followed the steps that ive read here on the site.


My iphone says connect to itunes


But when i plug in my iphone to my laptop it does not pick it up so that i can restore my iphone please help

iPhone 11, iOS 13

Posted on Jul 25, 2020 11:36 AM

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Posted on Jul 25, 2020 12:12 PM

It’s important to hold the buttons as it describes when you plug it in, and continue holding them until the computer responds. If it doesn’t respond after a minute or two holding see—>If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

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