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I can not download anything without going through the Apple store. The apps I want are FREE.

How can I download an app without getting on the merry-go- round of signin, your ID has not been in the store, signin, your ID has not been in the store, etc,. Repeating, the same thing.

iPhone SE, iOS 13

Posted on Jul 25, 2020 12:10 PM

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Question marked as Best reply

Posted on Jul 25, 2020 12:18 PM

See if anything here helps.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


Apple ID has not yet been used with the iTunes store. Please review your account information

2 replies
Question marked as Best reply

Jul 25, 2020 12:18 PM in response to jacki163

See if anything here helps.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


Apple ID has not yet been used with the iTunes store. Please review your account information

Jul 25, 2020 12:12 PM in response to jacki163

This may be your problem, an updating Apple ID settings problem. Apple is aware of the problem.

 

Note that some have solved the problem by signing out of iCloud, restarting their devices, and signing back in

 

I suggest you use my search link (update apple id settings) in trying to solve your problem. You will see a number of links that are related to it (some deal with iPhone/iPads explicitly, and others are more general). Note that I have not seen a definitive solution for it. But, some related to the search link claim fixes.

  

If you want to contact Apple Support to deal with your problem, see:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Phone support sometimes is not available.

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option for you.

I can not download anything without going through the Apple store. The apps I want are FREE.

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