account disabled

Apple ID Has Been Disabled

1. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
2. If your Apple ID is locked or disabled - Apple Support
3. If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple …
4. Apple ID is Disabled - Apple Club
5. Apple ID- "This Apple ID has been disabled for security reasons" alert appears

Contact iTunes Support using this form or scroll to the bottom of this page and follow the screens until you find a chat and/or telephone option.  Pick any problem to select an option.  

The primary option (telephone support) under the Apple recommended support link below has not been consistently available recently. So if it is not working properly when you need it, then use one of the other support links I posted below to contact Apple support.

See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.