Level 1

4 points

iPad keyboard

smart keyboard pad is not working and says accessory not supported all the time in use

iPad, iOS 9

Posted on Jul 25, 2020 2:18 PM

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1 reply

Level 10

146,797 points

Jul 25, 2020 2:33 PM in response to Cprill

Ensure your iPad is running the most current iPadOS software.

The folks at Apple have some troubleshooting steps here:

Use your Smart Keyboard Folio or Smart Keyboard with your iPad - Apple Support

Failing those steps, contact Apple Support: Get Support

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iPad keyboard

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