Authentication failed when updating app


When I try to update the Facebook App, I enter my password (which is correct as I’ve signed out and in to my App Store), and it gives me this ‘Verification Failed’ error. I’ve restarted my phone, I’ve updated my IOS, and signed in and out of App Store. Still have the same issue. Please help!

iPhone SE

Posted on Jul 25, 2020 3:37 PM

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Posted on Jul 25, 2020 4:25 PM

Thanks! Think you were right. A previous owner downloaded the app on a different ID. All I did was delete the app and reinstall the updated version, and problem solved.

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Authentication failed when updating app

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