iphone xs says it is disabled because my son forgot his password how can i fix this my computer won't let me download itunes

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iphone xs says it is disabled because my son forgot his password how can i fix this my computer won't let me download itunes

iPhone is disabled because my son forgot his password it is a iPhoneXS

iPhone XS

Posted on Jul 25, 2020 3:52 PM

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Answer 1

Top-ranking reply

StanleyG.

Level 4

2,941 points

Jul 25, 2020 3:57 PM in response to JanineHerring

More info can be found in the link here - https://support.apple.com/en-us/HT204306

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Answer 2

Tesserax

Level 10

158,202 points

Jul 25, 2020 3:54 PM in response to JanineHerring

Do you have a Mac running macOS Catalina? If so, you don't need to use iTunes to restore your son's iPhone. Instead you will be using the Finder app for this function.

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iphone xs says it is disabled because my son forgot his password how can i fix this my computer won't let me download itunes

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