Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone xs max touchscreen dead spot

Hello

Is anyone familiar with this problem?

Iphone xs max touchscreen dead spots all of a sudden.

iPhone XS

Posted on Jul 25, 2020 4:02 PM

Reply
Question marked as Best reply

Posted on Jul 29, 2020 7:05 AM

Hello Carlab00,


Thank you for using Apple Support Communities!


We understand from your post that you have blank spots on your iPhone XS screen. Does this happen when using all your apps or just the Notes app? If it is only happening in the Notes app, this article may help:


If an app unexpectedly quits, stops responding, or won’t open - Apple Support


If it is happening with all of your apps, please let us know so we can better assist you.


Best Regards.

3 replies
Question marked as Best reply

Jul 29, 2020 7:05 AM in response to Carlab00

Hello Carlab00,


Thank you for using Apple Support Communities!


We understand from your post that you have blank spots on your iPhone XS screen. Does this happen when using all your apps or just the Notes app? If it is only happening in the Notes app, this article may help:


If an app unexpectedly quits, stops responding, or won’t open - Apple Support


If it is happening with all of your apps, please let us know so we can better assist you.


Best Regards.

Jul 29, 2020 9:55 AM in response to Carlab00

Carlab00,


In a situation like this we recommend backing up your iPhone and reinstalling the software. The following article has the steps on how to backup your iPhone: 


How to back up your iPhone, iPad, and iPod touch - Apple Support


By using the steps as listed under the heading "Put your device in recovery mode and set it up again" from the following article you can reinstall the software on your iPhone: 


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Regards.

Iphone xs max touchscreen dead spot

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.