Backup to PC
When I try to backup my son's iPhone 8+ to my PC it wants to set it up as a new phone
iPhone 8 Plus
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When I try to backup my son's iPhone 8+ to my PC it wants to set it up as a new phone
iPhone 8 Plus
It's normal if you connect this phone to this PC fro the first time. Basically it means that it will create a new entry for it in iTunes. NOTE: it also means that this phone will be synced with this iTunes Library, so make sure that Sync Music option is turned off before syncing the device (or make sure that you have a backup of music that is currently on the phone).
It's normal if you connect this phone to this PC fro the first time. Basically it means that it will create a new entry for it in iTunes. NOTE: it also means that this phone will be synced with this iTunes Library, so make sure that Sync Music option is turned off before syncing the device (or make sure that you have a backup of music that is currently on the phone).
Yes it was originally set to backup to iCloud but he does not have enough storage so it never backs up.
when I turn that off and connect it to my PC it asks if I want to set it up as a new iPhone or restore from the last time backed up on my PC in 2017
Are you following these steps?
How to back up your iPhone, iPad and iPod touch – Apple Support
Backup to PC