Storage problem

I have iPhone 7 Plus 32 gb why other system use my 18 gb storage

Posted on Jul 25, 2020 10:33 PM

Reply
1 reply

Jul 29, 2020 8:20 AM in response to ahsan264

Hi ahsan264,


Thanks for your post! We understand 'Other' is taking up the majority of your storage. If you haven't already, create a backup of your information. Follow the steps listed in the article below.


How to back up your iPhone, iPad, and iPod touch


After creating a backup, erase your iPhone.


How to erase your iPhone, iPad, or iPod touch


After erasing your device, set up your iPhone as new.


Set up your iPhone, iPad, or iPod touch

Remember at Step 5, select "Don't Transfer Apps & Data"


After setting up your device as new, erase your iPhone again, then restore from your backup.


Restore your iPhone, iPad, or iPod touch from a backup


Let us know what you find out!


Take care!

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Storage problem

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