my app store account has been disabled and I can't figure out how to get it back up.

Apple charged me for an app that I canceled last year. It was a $100 subscription for an app that I promptly canceled the last time I was charged the $100 dollars. I looked on my phone and the subscription notice said canceled July 2019 until it suddenly changed to July 2020 once I opened up a dispute with my credit card company. Now I can not update any of my apps or download new ones.

iPhone 6 Plus, iOS 10

Posted on Jul 26, 2020 4:50 AM

Reply
1 reply

Jul 26, 2020 6:50 AM in response to ugaburke

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

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my app store account has been disabled and I can't figure out how to get it back up.

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