my phone is out of order, doesn't showing any light (screen) and any other response, and i want to delete all the data how can it possible now

my phone is out of order, doesn't showing any light (screen) and any other response, and i want to delete all the data how can it possible now

iPhone 8, iOS 13

Posted on Jul 26, 2020 6:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2020 9:47 AM

Hi Bil-al,


Thanks for using Apple Support Communities! It looks like you're having issues with your iPhone not turning on, and we'd like to help.


Have you followed the various steps in this article yet? If your iPhone, iPad, or iPod touch won't turn on or is frozen


If so, and you can still not get it to power on, you can use the iCloud website to remotely erase the iPhone, if it connects to the network. Also, you can remove the Activation Lock, if needing to have your iPhone serviced.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

Scroll down to the section titled "If you no longer have your iPhone, iPad, or iPod touch", as it not being able to turn on uses the same steps.


Take care!

1 reply
Question marked as Top-ranking reply

Jul 29, 2020 9:47 AM in response to Bil-al

Hi Bil-al,


Thanks for using Apple Support Communities! It looks like you're having issues with your iPhone not turning on, and we'd like to help.


Have you followed the various steps in this article yet? If your iPhone, iPad, or iPod touch won't turn on or is frozen


If so, and you can still not get it to power on, you can use the iCloud website to remotely erase the iPhone, if it connects to the network. Also, you can remove the Activation Lock, if needing to have your iPhone serviced.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

Scroll down to the section titled "If you no longer have your iPhone, iPad, or iPod touch", as it not being able to turn on uses the same steps.


Take care!

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my phone is out of order, doesn't showing any light (screen) and any other response, and i want to delete all the data how can it possible now

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