Face id and dust on Camera

Hello xolelwa,

Thank you for contacting the Apple Support Community! We see you are having an issue with your Face ID and your back Camera, it is important to get them function efficiently.

These articles have troubleshooting steps that can help with these issues:

If the camera or flash on your iPhone, iPad, or iPod touch isn't working.

If Face ID isn't working on your iPhone or iPad Pro.

Cleaning your iPhone.

When Contact Apple Support you will be able to know your repair choices for your device.

Take Care!

Hello xolelwa,

Thank you for the update regarding your issue. If the other troubleshooting does not resolve your issue, and it appear that there is dust or debris inside the lens that is preventing the camera from working correctly, you may need to have your iPhone services or repaired. If you Contact Apple Support, you will be guided through the repair steps.

Take Care!