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camilacedeno Author

Level 1

4 points

tried to force restart itunes logo shows up for a second then goes back to black screen

tried to force restart itunes logo shows up for a second then goes back to black screen

iPad, iPadOS 13

Posted on Jul 26, 2020 9:05 AM

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Level 10

103,311 points

Posted on Jul 26, 2020 9:07 AM

Hello,

Please refer to the following Apple Support document.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Best reply

Level 10

103,311 points

Jul 26, 2020 9:07 AM in response to camilacedeno

Hello,

Please refer to the following Apple Support document.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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tried to force restart itunes logo shows up for a second then goes back to black screen

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