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I don’t have the same Apple ID

I have a Apple Watch that was giving too be by a friend, can not connect Apple Watch due too it being connected too a different Apple Watch ID. Friend does not remember the old Apple ID, need too reset it

iPhone XS Max, iOS 13

Posted on Jul 26, 2020 9:59 AM

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Posted on Jul 26, 2020 10:08 AM

Your friend must follow the steps under the "Turn off Activation Lock before you send your Apple Watch in for service, sell it, or give it away" section: https://support.apple.com/en-us/HT205009


If they don't know their Apple ID password, they will have to reset it.

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I don’t have the same Apple ID

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