While trying to sign into my appple id on a Mac computer it just keeps saying verification failed and I know that the information i put in is the correct information because it works on the other account on that same computer. why won’t it let me sign in?
[Re-Titled by Moderator]
Hello SRBC0550,
Thanks for posting on the Apple Support Communities. I understand that you're not able to sign into your Apple ID in your primary user account, but on another user account you can sign into the Apple ID just fine.
Assuming that you are signing into the Apple ID using System Preferences, the issue is user-specific to your account. Most specifically the Keychain Access, where your login information gets stored at. The Apple ID and password may be prevented from saving in that specific user, resulting in a permissions issue with your Keychain.
I recommend that you accomplish one of the following steps:
Hello SRBC0550,
Thanks for posting on the Apple Support Communities. I understand that you're not able to sign into your Apple ID in your primary user account, but on another user account you can sign into the Apple ID just fine.
Assuming that you are signing into the Apple ID using System Preferences, the issue is user-specific to your account. Most specifically the Keychain Access, where your login information gets stored at. The Apple ID and password may be prevented from saving in that specific user, resulting in a permissions issue with your Keychain.
I recommend that you accomplish one of the following steps:
See if anything here helps.
https://search.yahoo.com/search?ei=utf-8&fr=aaplw&p=it+keeps+saying+verification+failed
Trying to sign into my Apple ID, it keeps saying verification failed
