Unable to restore contacts
It started with numbers showing instead of names, then my contacts have
gone. I have tried the restore from icloud but that didn't work either.
iPhone SE, iOS 13
Question marked as
Hello Spurs-am-byth,
Thanks for posting your concern in the Apple Support Communities, we're glad to help.
Based on the information that you provided, I want to provide three pieces of information that may help you in your journey to restore your Contacts back to your iPhone.
- If you're using an e-mail that may have Contacts stored, I recommend that you use Apple Article - HT207207 in order to add any e-mail accounts that may have Contacts stored on them.
- After you've logged into www.icloud.com and determined that the Contacts exist there, then you have a synchronization issue. I recommend that you use Apple Article - HT203521 in order to troubleshoot the synchronization.
- Finally, you can use the restore option on www.icloud.com to bring your Contacts back from a previous Contacts backup. You can use Apple Article - HT205018 to learn how to restore your Contacts from a Contacts backup.
I hope this helps!