Able to facetime using Apple Id (ipad) individually but unable to group chat

Tried using apple id 4 all group members to make the group call but still unable to do it. the ipad member gets grayed out. All others using iphone


Any help wud be appreciated


Best

B

Posted on Jul 27, 2020 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2020 7:58 AM

From https://support.apple.com/en-us/HT209022

To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.

What iPad model is the participant using? What version of iOS is it running?

2 replies
Question marked as Top-ranking reply

Jul 27, 2020 7:58 AM in response to QBee-

From https://support.apple.com/en-us/HT209022

To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.

What iPad model is the participant using? What version of iOS is it running?

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Able to facetime using Apple Id (ipad) individually but unable to group chat

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