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Unable to open iCloud and get email on a new Mac

Unable to open ICloud and get email on new Mac. It keeps telling me to create a new account and I already have 4 different emails so I don’t want another one. My email says offline, when I try to enable it it does a 2 second circle and back to offline. Somehow in the transfer from my old MacMini to Airbook it didn’t flow over.

MacBook Air

Posted on Jul 27, 2020 8:19 AM

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3 replies

Jul 27, 2020 12:47 PM in response to jillfromaustin

If you are using Mac OS catalina 10.15.6 open system preferences > click on Apple ID icon in password and security section see the article https://support.apple.com/en-in/guide/mac-help/mchlf00522d9/mac

It might also prompt to enter only password for existing Apple ID .

Open mail application ( IMAP account ) , you will see bolt icon in front of mails ( it could be gmail account , yahoo ...what ever is used ) , take cursor on top menu bar > mail box > online status > take account online see https://support.apple.com/en-in/guide/mail/mlhlp1105/mac

https://support.apple.com/en-in/guide/mail/mlhlp1032/mac

Or sometimes it will prompt web mail account is offline , it will show cancel or open safari > click on safari , enter the web mail address and password , the OTP code will appear on trusted mobile number , use it and enter on the pop up appeared on the Mac the account will be online .

Unable to open iCloud and get email on a new Mac

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