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TrishMcLeod Author

Level 1

5 points

My mail crashes

Why does my mail crash every time I try to launch it? It says mail quit unexpectedly.

MacBook Air 13″, OS X 10.11

Posted on Jul 27, 2020 9:25 AM

Top-ranking reply

rreinhardt93

Level 4

1,862 points

Posted on Jul 27, 2020 9:28 AM

Hello TrishMcLeod,

Thanks for posting your question in the Apple Support Communities.

I'm really sorry that you're not able to access your Mail when you attempt to launch it. Have you followed the steps in Apple Article - HT201398? This is where I would begin to troubleshoot your Mail issue in your user account specifically.

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My mail crashes

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