You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple id

Hi I’ve recently done Apple ID recovery, as don’t have access to the trusted phone number, I’m trying to check the status of the recovery, I put in the Apple ID at Iforgot page then it asks for the trusted phone numbers which we don’t have

Posted on Jul 27, 2020 12:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2020 12:15 PM

You need another trusted device or telephone number.


See Two-factor authentication for Apple ID - Apple Support:

A trusted device is an iPhone, iPad, or iPod touch with iOS 9 and later, or a Mac with OS X El Capitan and later that you've already signed in to using two-factor authentication.


Change Trusted Device list for your Apple ID on Mac - Apple Support

4 Ways to Change the Trusted Number for Your Apple ID on iPhone or iPad


2 replies
Question marked as Top-ranking reply

Jul 27, 2020 12:15 PM in response to christo80

You need another trusted device or telephone number.


See Two-factor authentication for Apple ID - Apple Support:

A trusted device is an iPhone, iPad, or iPod touch with iOS 9 and later, or a Mac with OS X El Capitan and later that you've already signed in to using two-factor authentication.


Change Trusted Device list for your Apple ID on Mac - Apple Support

4 Ways to Change the Trusted Number for Your Apple ID on iPhone or iPad


Apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.