Hi. I just updated my apple watch 2 (have not used it in a few months) and asking me to update to latest version. I spent a few hours waiting for the download to finish and now its stuck on software update screen sayings it is up to date and stuck here. I can't go forward, just back to the unpair and reset screen. Can anyone help?
Apple Watch Series 2, watchOS 5
Try a forced restart.:
Try a forced restart.:
If your phone has ios13 then;
This is a known problem ios13 doesn't seem to like watches with watchos5 or below,here are some proven solutions from other forum members.
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Apple watch 2;
I found a friend, who was on iOS 12 and used his iPhone to pair. Before pairing it asked to upgrade the watch OS (iOS 13 didn't offer this option). After I upgraded the watchos I unpaired the watch from the ios12 phone and then was able to pair it with any iPhone running iOS 13.
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1st gen apple watch;
pairing was successful on the following device (with associated OS)
to pair via bluetooth I used an iphone 7 with iOS 12, after pairing immediately accepted the watchOS update to version 4.3.2 after everything was successfully equipped with the last update, unpaired the iPhone and the Apple Watch a reset (factory settings) all this took some time but afterwards pairing on an iPhone XR with iOS13 g was a piece of cake.
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May 9, 2020 4:58 AM in response to Hashimsabbah
Just did this with a series1. I had to pair with the original phone and update the firmware for me to pair correctly. All I did was ask to pair and the update happened on an iPhone 6.
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nickfit888
Jul 5, 2020 5:23 AM in response to fieryjack
So the “pairing with an old iPhone on iOS 12” trick actually worked for me. I got a brand new series 3 Apple Watch via a warranty replacement from Apple. I could not pair the watch to my iPhone X due to the 5.3.7 update issue. Originally it allowed me to update to 5.3.7 but it was stuck after that.
Based on the advice from “fieryjack” I took an old iPhone 6 (iOS 12.4.7) and was able to pair my Apple Watch. Once it was paired (watch was fully set up and synced to the iPhone 6) I tried to update the Watch OS but it said I needed up update the iOS in order to do so. I unpaired the watch from the iPhone 6 and paired it with my iPhone X (running iOS 13.5.1). Not sure if this additional step helped but I chose the manual pair option and this time the watch gave the option to update to 6.2.6! Once it started updating i turned off the Bluetooth on my iPhone so that it would update faster using the wifi network (assuming you are connected to a fast wifi network). I think it took between 2-3 hours to download the update and after that i was able to restore my watch using a previous back up.
Thanks again fieryjack for the tip!
Find a phone with ios12 on it if you can and pair your watch to it,it will ask you to update the watch select yes,after it has updated unpair the watch from the ios12 phone and then pair it with your ios13 phone.
Now you can update to watchos6.
Alternatively contact apple store and see if they will update the watch through the data/diagnostic port.
Apple watch update problem!!
