Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods malfunctioning when playing music

my AirPods lately have been malfunctioning when I play music, Sometimes it completely cuts off but it shows that the music is still playing but I can’t hear it I would like to exchange them pls and thank you


[Re-Titled by Moderator]

Posted on Jul 27, 2020 2:55 PM

Reply
Question marked as Best reply

Posted on Jul 27, 2020 2:58 PM

You do not need them to be exchanged. If you follow the steps on the article below, you should be able to get them working again.

If the sound from your wireless headphones cuts out or is distorted – Apple Support

2 replies

AirPods malfunctioning when playing music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.