Latest update for iPhone 7Plus

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Level 1

8 points

Latest update for iPhone 7Plus

I have tried to download the latest update for my iPhone 7 Plus but when it gets to the part where it says verifying download, I get a message that says unable to verify. Any thoughts?

iPhone 7 Plus, iOS 11

Posted on Jul 27, 2020 4:46 PM

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Answer 1

Top-ranking reply

Axel Foley

Level 10

149,916 points

Jul 27, 2020 4:55 PM in response to cristal24

It appears that either you may not have a stable WiFi connection OR server issues at Apple.

Can you double check the following on your iPhone and try again?-

The phone must be charged to over 50%
Low Power Mode must be OFF
You cannot be connected through VPN
You must have a Wi-Fi connection (not cellular)
You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.

Axel F.

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Answer 2

cristal24 Author

Level 1

8 points

Jul 27, 2020 5:19 PM in response to Axel Foley

Axel, all of the things you listed are on my phone. It’s charged 100%, low power mode is not on, not on a VPN, have a WiFi connection, and the phone is plugged in when I attempt the update. I have tried to install multiple times over the last couple of weeks. I have deleted it and attempted to download again, but every time it gets to the verifying part and I always get the message that the download can’t be verified.

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Answer 3

Axel Foley

Level 10

149,916 points

Jul 27, 2020 7:57 PM in response to cristal24

That is correct. If you do not have enough space then no matter what you do will cause the same issue. You will then need to delete some large files such as Photos and other media from your iPhone to create space.

Axel F.

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