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Latest update for iPhone 7Plus

I have tried to download the latest update for my iPhone 7 Plus but when it gets to the part where it says verifying download, I get a message that says unable to verify. Any thoughts?

iPhone 7 Plus, iOS 11

Posted on Jul 27, 2020 4:46 PM

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Question marked as Top-ranking reply

Posted on Jul 27, 2020 4:55 PM

It appears that either you may not have a stable WiFi connection OR server issues at Apple.

Can you double check the following on your iPhone and try again?-

  • The phone must be charged to over 50%
  • Low Power Mode must be OFF
  • You cannot be connected through VPN
  • You must have a Wi-Fi connection (not cellular)
  • You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.


Axel F.

5 replies
Question marked as Top-ranking reply

Jul 27, 2020 4:55 PM in response to cristal24

It appears that either you may not have a stable WiFi connection OR server issues at Apple.

Can you double check the following on your iPhone and try again?-

  • The phone must be charged to over 50%
  • Low Power Mode must be OFF
  • You cannot be connected through VPN
  • You must have a Wi-Fi connection (not cellular)
  • You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.


Axel F.

Jul 27, 2020 5:19 PM in response to Axel Foley

Axel, all of the things you listed are on my phone. It’s charged 100%, low power mode is not on, not on a VPN, have a WiFi connection, and the phone is plugged in when I attempt the update. I have tried to install multiple times over the last couple of weeks. I have deleted it and attempted to download again, but every time it gets to the verifying part and I always get the message that the download can’t be verified.

Latest update for iPhone 7Plus

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