Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID

Why is my IPhone X saying that this phone is unable to set up Face ID? It was working this morning and then stopped and I had to use my passcode to unlock my phone.

iPhone X, iOS 13

Posted on Jul 27, 2020 6:14 PM

Reply
Question marked as Best reply

Posted on Jul 27, 2020 6:15 PM

Your True Depth camera may have failed. Try a restart and/or a forced restart.

1 reply

Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.