You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought 200 gb and my phone is still tellin me my storage is full and it’s glitching

iPhone XS Max, iOS 13

Posted on Jul 27, 2020 7:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2020 8:31 PM

Purchasing the iCloud storage option.. this does not expand the storage capacity of your device. You cannot expand the storage capacity of your phone. iCloud is more of a 'syncing' service.


Here is how to check what is taking up all your space on your phone (let me know if 'other' is really high)

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


If the majority of you space is being taken up by photos, and you are using iCloud Photos.. make sure you have the Optimize Storage option turned on.

Set up and use iCloud Photos - Apple Support

Otherwise if you are not using iCloud Photos, you can transfer the photos to your computer and remove them from your phone.

Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support


You can check how much iCloud storage space you are using here:

Manage your iCloud storage - Apple Support


Note that when you delete photos/videos they go to a 'Recently Deleted' album where they may be classified as 'other'. To completely remove your photos from your device you would need to empty out this album.


You an also check the Files app and see if there is anything in the Recently Deleted area.

2 replies
Question marked as Top-ranking reply

Jul 27, 2020 8:31 PM in response to media275

Purchasing the iCloud storage option.. this does not expand the storage capacity of your device. You cannot expand the storage capacity of your phone. iCloud is more of a 'syncing' service.


Here is how to check what is taking up all your space on your phone (let me know if 'other' is really high)

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


If the majority of you space is being taken up by photos, and you are using iCloud Photos.. make sure you have the Optimize Storage option turned on.

Set up and use iCloud Photos - Apple Support

Otherwise if you are not using iCloud Photos, you can transfer the photos to your computer and remove them from your phone.

Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support


You can check how much iCloud storage space you are using here:

Manage your iCloud storage - Apple Support


Note that when you delete photos/videos they go to a 'Recently Deleted' album where they may be classified as 'other'. To completely remove your photos from your device you would need to empty out this album.


You an also check the Files app and see if there is anything in the Recently Deleted area.

I bought 200 gb and my phone is still tellin me my storage is full and it’s glitching

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.