iPhone 11 plus not staying connected to my MacBook Pro.

Question

iPhone 11 plus not staying connected to my MacBook Pro.

I got a MacBook Pro 15 inch mid 2015 and an iPhone 11Pro Max and I can't seem to connect them with each other. When I connect my phone to my MacBook the connection seems to be appearing and disappearing, so connect, disconnect, connect, disconnect, ect. It doesn't stay connected long enough to press trust.

It only appears to be the connection between my iPhone and MacBook Pro, if I connect any other usb device it stays connected. My tomtom Go could stay connected for 45min in a row when preforming an big map update.

I have ran out of ideas on how to fix it, please help....

MacBook Pro 15″, macOS 10.15

Posted on Jul 27, 2020 11:24 PM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

411,096 points

Jul 28, 2020 12:57 AM in response to Deborahchantal

Connect iPhone to Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

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Answer 2

Jul 28, 2020 4:24 AM in response to SravanKrA

I have tried all of the advices posted here but there is no difference sadly enough. It still doesn't want to stay connected... it is a genuine cable, it was the same that was delivered with the phone.

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iPhone 11 plus not staying connected to my MacBook Pro.

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