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Why does my App Store say it’s disabled?

Whenever I try to download an app it says that the App Store is disabled, why is that?

iPhone 7 Plus, iOS 13

Posted on Jul 28, 2020 7:20 AM

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Question marked as Best reply

Posted on Jul 28, 2020 8:33 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Best reply

Jul 28, 2020 8:33 AM in response to Mikeybocchino03

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Why does my App Store say it’s disabled?

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