Quick Start for new iPhone 11
Transferring data onto new phone but has go stuck on “preparing to transfer”. I exited transfer on old phone but the new phone has stalled. Any ways to fix thins problem would be greatly appreciated!!
iPhone 11, iOS 13
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Transfer content from an iPhone, iPad, or iPod touch to a new device.
Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch.
Set up your iPhone, iPad, or iPod touch - Apple Support
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.