Update Payment

I received a notification that I need to update my payment for my 50G of iCloud storage which I knew would happen because I recently got a new credit card. When I go in to try and change It, It keeps saying there is a problem. Does anyone know how to fix this glitch so I can still have access to my extra storage/don't run out of room and update my card info?

iPhone XR, iOS 13

Posted on Jul 28, 2020 8:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2020 2:28 PM

Change, add or remove Apple ID payment methods – Apple Support - You need to add a new payment method via the steps below to continue to be able to download apps (including free ones) and your 50GB iCloud subscription.


There shouldn't be a problem if you follow steps on the help article above and enter correct details, remember your billing address and account name must match the one on your account


Still struggling? Get back to us with any error messages you receive please

1 reply
Question marked as Top-ranking reply

Jul 28, 2020 2:28 PM in response to maia147

Change, add or remove Apple ID payment methods – Apple Support - You need to add a new payment method via the steps below to continue to be able to download apps (including free ones) and your 50GB iCloud subscription.


There shouldn't be a problem if you follow steps on the help article above and enter correct details, remember your billing address and account name must match the one on your account


Still struggling? Get back to us with any error messages you receive please

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.