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how to reset

my ipod has been sitting for sometime.and i put in the only pass code that i have.but my ipod won't open.how do i get pass this or even reset my device

Posted on Jul 28, 2020 9:12 AM

Top-ranking reply

Level 10

103,789 points

Posted on Jul 28, 2020 11:44 AM

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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1 reply

Top-ranking reply

Level 10

103,789 points

Jul 28, 2020 11:44 AM in response to samuel fromjupiter

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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how to reset

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