iPhone touch screen locked. Tried 3 times to do restart
my husbands phone is locked up.the screen will no respond to touch. We have tried the hard reset 3 times. It is an iPhone X .
iPhone X
- Restart your device.
- Make sure your screen is clean and free of any debris or water.
- Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different socket, cable or charger.
- Remove any cases or screen protectors.
If part of your screen doesn't respond, responds intermittently or responds even when it's not touched, contact Apple Support for your iPhone or iPad.
From If the screen isn’t working on your iPhone or iPad – Apple Support