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Hi,
While I was setting up my new iPhone 11 Pro there was Shanghai transit card that seemed to be per bundled in my Apple Pay. Is that normal? It was there already.
I’ve never used Shanghai transit card on any phone I’ve ever owned. I haven’t even been to Shanghai :)
Thoughts?
Regards,
Brian
iPhone 11 Pro
Thanks. So weird it just finished transfer from my old iPhone using iCloud and now the Shanghai card is not there. No big deal or should I def return? Also, it seems fairly warm to the touch during set up. Is that normal? I’m leaning heavily toward returning just thought I’d ask. Thanks again.
Warm is normal as you’ve been working your iPhone very hard.
The Shanghai Card is gone. Well, that lessens the need to go back to the Store. Maybe a phone call there would suffice. It all depends on your comfort level, and the inconvenience associated with another store visit.
You have fourteen days from your date of purchase to exchange or refund your iPhone.
I thought about this test you should absolutely perform.
Check Settings > General > About > Model. If you don’t see a model number in the form “Annnn” where n is a number, tap the row until you do.
You should see A2160, which is the iPhone 11 Pro for U.S./Canada. If you see A2217, you have the China model which needs to be returned.
Thanks. Just performed test. Got the A2160. Phew! I also scheduled a time with Apple support tomorrow to discuss install. It seems to have transferred correctly but i am going to ask if that was just glitch or something I need to worry about. I’ll share whatever I find out. Thanks again :)
This just happened to me too. I just got an iPhone SE 2nd generation. I live in San Francisco and was surprised to see a Shanghai Transit Card in my wallet. It didn't have an actual number in it, however.
I had the exact same experience. Once I sync'd my old phone and the new one the Shanghai Transit Card vanished. Just came here to post the same question. Did you call Apple?
Where exactly did you purchase this iPhone? From what vendor? Presumably you did not buy it from Apple.
Was it factory sealed in an original box?
This sounds like an issue to take up with the vendor.
Thanks for the quick response.
I bought it directly from Apple Store in New Hampshire about an hour ago.
Yes, was in factory sealed box. Should I return to Apple?
If this happened to me, yes, I would return to the Apple Store. They should exchange this quite painlessly for you.
Thanks! I appreciate the help.
Enjoy your new iPhone!
By the way, it’s fortunate your Apple Store is open. Here in California, most are closed due to COVID-19.
Gotcha. Thanks again. I appreciate your time and help.
That’s great news all around. I’ll be interested to learn what they tell you.
Meanwhile, enjoy your new iPhone!
Shanghai transit card?
