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Catalina: uninstall Wacom driver to update to latest version

Having issues running install of latest version of Wacom Driver 6.3.40-2 (macOS 10.12 - 10.15)

94.0 MB 6/29/2020


Have tried fixing like explained here.


as well as looked to everything named wWacom with find from a terminal and removed such files/directories:


find / \( -name '*wacom*' -o -name '*Wacom*' \) -exec rm -rf {} \;


and rebooted, but still no luck, still getting the 'a previous version is installed' when attempting to install latest version from Wacom.


Why the H... is Wacom driver so difficult to patch, it su..s big time ImHO...


Any hints really appreciated, TIA!

iMac Line (2012 and Later)

Posted on Jul 28, 2020 3:12 PM

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2 replies

Jul 28, 2020 11:43 PM in response to stefws

Found an older version of Bamboo from 2010 under Application, thus removing this Installer would run only though to fail final installation due to some permission issue possible in root directory "/", this is found in install.log after trial installation:


2020-07-29 08:35:27+02 Lines-iMac installd[779]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=120 "An unexpected error occurred while moving files to the final destination." UserInfo={NSLocalizedDescription=An unexpected error occurred while moving files to the final destination., arguments=(

"-f",

"-s",

"/Library/InstallerSandboxes/.PKInstallSandboxManager/231DEB59-0EF0-44D3-8047-D262B416DEBA.activeSandbox/Root",

"/"

), NSUnderlyingError=0x7fae927d46f0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} {

NSLocalizedDescription = "An unexpected error occurred while moving files to the final destination.";

NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=1 \"Operation not permitted\"";

arguments = (

"-f",

"-s",

"/Library/InstallerSandboxes/.PKInstallSandboxManager/231DEB59-0EF0-44D3-8047-D262B416DEBA.activeSandbox/Root",

"/"

);

}

2020-07-29 08:35:27+02 Lines-iMac installd[779]: PackageKit: Running idle tasks

2020-07-29 08:35:27+02 Lines-iMac Installer[2139]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=120 "An unexpected error occurred while moving files to the final destination." UserInfo={NSUnderlyingError=0x600001ad5f50 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}, NSLocalizedDescription=An unexpected error occurred while moving files to the final destination., arguments=(

"-f",

"-s",

"/Library/InstallerSandboxes/.PKInstallSandboxManager/231DEB59-0EF0-44D3-8047-D262B416DEBA.activeSandbox/Root",

"/"

)}

2020-07-29 08:35:27+02 Lines-iMac installd[779]: PackageKit: Removing client PKInstallDaemonClient pid=2139, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)

2020-07-29 08:35:27+02 Lines-iMac installd[779]: PackageKit: Done with sandbox removals

2020-07-29 08:35:27+02 Lines-iMac Installer[2139]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

2020-07-29 08:35:27+02 Lines-iMac Installer[2139]: IFDInstallController 141FA80 state = 8

2020-07-29 08:35:27+02 Lines-iMac Installer[2139]: Displaying 'Install Failed' UI.

2020-07-29 08:35:27+02 Lines-iMac Installer[2139]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

2020-07-29 08:35:44+02 Lines-iMac Installer[2139]: Package Removal: User opted to keep package.


Catalina: uninstall Wacom driver to update to latest version

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