Cannot Change the Screen Time Passcode

hello, i'm a user of ipad 6 and i forgot the screen time passcode. now i'm trying to change or disable it but it errors.


settings>screentime>change the screentime passcode>"forgot the passcode?">entering apple id


then "x times unsuccesful try" turns to "(x+1) times unsuccesful try".


what should i do?


thanks for answers :)

iPad (6th gen) WiFi

Posted on Jul 29, 2020 6:45 AM

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Question marked as Top-ranking reply

Posted on Jul 29, 2020 6:48 AM

If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS 13.x, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

1 reply
Question marked as Top-ranking reply

Jul 29, 2020 6:48 AM in response to userofipadmadebyapple

If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS 13.x, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

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Cannot Change the Screen Time Passcode

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