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Level 1

4 points

Problem with the proximity sensor

there is a problem with the proximity sensor, the display does not always turn on when the phone is moved away during a call or at the end

iPhone XR, iOS 13

Posted on Jul 29, 2020 8:09 AM

Best reply

Level 6

17,257 points

Posted on Jul 29, 2020 8:13 AM

Sounds like a hardware issue, bring it to an Apple Store for a diagnostic: https://www.apple.com/retail/geniusbar/

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