Issue with Hands Free iPhone 11 Pro Max and Toyota Higlander

I have paired my new IPhone 11 Pro Max with my car and can listen to audio from my phone through my car speakers. And when I get a phone call, my car audio turns off, BUT, I can’t answer my phone and talk through my car speakers. The only option my phone gives me when a call comes through is speaker and phone. It used to give me “car multi media” as an option. Any ideas?

iPhone 11 Pro Max, iOS 13

Posted on Jul 29, 2020 9:26 AM

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Question marked as Top-ranking reply

Posted on Aug 1, 2020 7:43 AM

Greetings Winnie7779,


Welcome to Apple Support Communities!


Based on the issue, your iPhone is not showing all options or recognizing the car's Bluetooth as a communication selection.

You can try to remove the pair between your car and iPhone. You'll also want to make sure your car is not already connected to a similar device. Then try to set up the connection again.


Use the specific instructions here: How to connect your iPhone, iPad, or iPod touch to your car. As you'll notice, there's a set of instructions for both normal Bluetooth and CarPlay connections.


Cheers!

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Question marked as Top-ranking reply

Aug 1, 2020 7:43 AM in response to Winnie7779

Greetings Winnie7779,


Welcome to Apple Support Communities!


Based on the issue, your iPhone is not showing all options or recognizing the car's Bluetooth as a communication selection.

You can try to remove the pair between your car and iPhone. You'll also want to make sure your car is not already connected to a similar device. Then try to set up the connection again.


Use the specific instructions here: How to connect your iPhone, iPad, or iPod touch to your car. As you'll notice, there's a set of instructions for both normal Bluetooth and CarPlay connections.


Cheers!

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Issue with Hands Free iPhone 11 Pro Max and Toyota Higlander

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