Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

trading in an iMac

when trading in an iMac do i include mouse and keyboard

iMac, macOS 10.13

Posted on Jul 29, 2020 12:23 PM

Reply
Question marked as Best reply

Posted on Jul 30, 2020 11:40 AM

If you are doing an on-line order with Apple, you will be asked if you have a computer to trade in. If so, they will provide an estimate of your trade in value (subject to confirmation later). After you receive your new computer, you will be shipped a return container for the old Mac with instructions. You must return the power cord (to Apple), but not the mouse or the keyboard. Your new computer will have both - wireless units. The instructions you receive will explain in detail everything you need to know, including how to transfer your data and then how to properly clean and erase your old computer's hard drive. Enjoy your new Mac.

3 replies
Question marked as Best reply

Jul 30, 2020 11:40 AM in response to cfkoch1

If you are doing an on-line order with Apple, you will be asked if you have a computer to trade in. If so, they will provide an estimate of your trade in value (subject to confirmation later). After you receive your new computer, you will be shipped a return container for the old Mac with instructions. You must return the power cord (to Apple), but not the mouse or the keyboard. Your new computer will have both - wireless units. The instructions you receive will explain in detail everything you need to know, including how to transfer your data and then how to properly clean and erase your old computer's hard drive. Enjoy your new Mac.

trading in an iMac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.