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Level 1

4 points

Broken screen phone transfer

Hello my broken iphone 8 is inaccessible because the screen is completely shattered and won't open or unlock. How do I transfer my icloud info to my new iphone xs max? When I log into my icloud it sends a code to my old phone in order to login...

iPhone 8 Plus, iOS 13

Posted on Jul 29, 2020 12:31 PM

Best reply

zinacef

Level 10

88,425 points

Posted on Jul 29, 2020 3:46 PM

Try going to https://appleid.apple.com and enter a new trusted device, e.g. a landline or a friend's number.

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Broken screen phone transfer

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