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Purchase

Hello why I can’t purchase from app store?

iPhone XS Max, iOS 13

Posted on Jul 29, 2020 6:27 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2020 7:18 PM

What happens when you try? Error message(s)? Account disabled?


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Jul 29, 2020 7:18 PM in response to konpov176

What happens when you try? Error message(s)? Account disabled?


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Purchase

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