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Jisselle22 Author

Level 1

4 points

My tablet is disabled

I bought an ipad air 2 for my son and I put a 6-digit pin on him but he forgot the password and I have put it several times and now he tells me that it is deactivated that he enters iTunes but I don't know what to do

Posted on Jul 29, 2020 7:33 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jul 29, 2020 11:36 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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My tablet is disabled

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