Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Call from Apple support

I keep getting a call on my home line that says it is from Apple support concerning my Icloud account. I doubt this is legitimate, but can you please verify. As it states my account was compromised.




[Edited by Moderator]

Posted on Jul 30, 2020 9:15 AM

Reply
Question marked as Best reply

Posted on Jul 30, 2020 9:21 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Best reply

Jul 30, 2020 9:21 AM in response to suzie94

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Call from Apple support

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.