iPhone keeps overheating and restarting

I can feel my iPhone X Max getting hot on the back and then after 30-45 seconds it restarts. I've tried:

  • Reset
  • Hard reset
  • Closing apps
  • Checking apps that use the most battery
  • Cannot software update as there isn't time before the restart

Please advise, thank you.

iPhone XS Max, iOS 13

Posted on Jul 30, 2020 11:15 AM

Reply
1 reply

Aug 4, 2020 5:03 AM in response to ChrisiPhone37

Hi ChrisiPhone37,


We're glad you've contacted us about this behavior you're experiencing with your iPhone. We'll look into it with you and help sort it out.


You've completed some great initial troubleshooting. To investigate further, please complete the additional steps outlined in the following resource:


If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support



Thanks for reaching out to Apple Support Communities. Have a great day!

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iPhone keeps overheating and restarting

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