how do you reset a passcode on a family members ipod

I need to reset passcode. My daughters ipod is disabled and it says to connect to iTunes. How do I reset the passcode.

iPod, iOS 12

Posted on Jul 30, 2020 11:48 AM

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Question marked as Top-ranking reply

Posted on Jul 30, 2020 11:53 AM

Hello khloe292,


Thanks for posting your question on the Apple Support Communities. You'll need access to a PC with iTunes or Mac running macOS 10.15 or later for Finder. The device will need to be reset to factory settings before you can continue to use the iPod. If you forgot the passcode on your iPod touch, or your iPod touch is disabled - Apple Support following the instructions in this article will help you reset the passcode on the iPod.

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Question marked as Top-ranking reply

Jul 30, 2020 11:53 AM in response to khloe292

Hello khloe292,


Thanks for posting your question on the Apple Support Communities. You'll need access to a PC with iTunes or Mac running macOS 10.15 or later for Finder. The device will need to be reset to factory settings before you can continue to use the iPod. If you forgot the passcode on your iPod touch, or your iPod touch is disabled - Apple Support following the instructions in this article will help you reset the passcode on the iPod.

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how do you reset a passcode on a family members ipod

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